Reno’s Commercial Division Sees Big Growth


When EBMC’s Reno Office opened a Commercial Division in mid-2002, the operation started with five properties under management. Since that time, the portfolio has swelled to 16 properties. The division’s “retail and office portfolio of more than 650,000 square feet is expected to grow rapidly over the next year, to even further enhance EBMC Reno’s overall portfolio of quality properties,” according to Marsha Jones, CPM®, Commercial Division Manager. “All of the new business comes from referrals from existing clients and word of mouth,” she added.

Working with Jones in the Commercial Division are Property Managers Kelly McKenzie, Jennifer Walsh, and Larry Finel, Maintenance Supervisor. Jones, McKenzie and Walsh have more than 25 years of combined commercial real estate management experience, in all phases of commercial property management and leasing.

Their experience encompasses office parks, retail shopping centers, medical facilities and industrial properties, construction/renovations, project start-up operations, timeshare resorts, homeowner associations and apartment complexes. Their client base includes national tenants, lending institutions, investors and developers.

Finel is qualified in all phases of maintenance and construction services, including janitorial and tenant client relations. His maintenance experience includes retail shopping centers, office complexes, industrial sites, medical buildings, apartment communities and homeowner associations. Finel has a support staff that includes Raul Carbajal, Greg Eby and Jim Harshbarger.

Also assisting in the Commercial Division’s success is Consuelo Cassalas. Cassalas provides supervision of all accounting functions.

EBMC Adopts New Management Software

Eugene Burger Management Corporation is in the process of converting to a new property management and accounting program, according to Jay Kacirk, Senior Vice President and Regional Manager.

Analysis of various applicable software programs, their functions and their costs was begun last year by EBMC President Stephen Burger. The research found that the Yardi Voyager system provided many of the most-desired functions. He explained that it is a full property management software program for residential, commercial and homeowner associations.

The objective was to find a software program that could off er EBMC a single database that could be shared company-wide via the Internet.

Yardi’s continual effort to be in the forefront of management software has developed a very powerful management tool, Kacirk noted.

Having access to the program through the Web means that, with proper security authorization, leasing agents, association members and property managers, as well as all other employees, will be able to log on and use certain functions. EBMC will have the ability to do such things as share reports between main offices and properties and have “real time” information.

Through individual “portals,” tenants or members of homeowner associations will eventually be able to log onto the program through the Web and look up such things as their account balance, make phone and address changes and even fi le service requests.

A pilot testing project has begun with two sites. EBMC is in the process of training and conversion, and hopes to have a majority of its apartment portfolio up and running by year end.