TRAINING DIVISION GRADUATES THREE NEW CLASSES ROHNERT PARK, CA - May 19, 2010 Bob Haenel, Yardi Administrator for Eugene Burger Management Corporation has announced the completion of the latest training courses for new and experienced site managers. EBMC is noted for their internal training courses for staff members and is now offering these courses to outside client companies on a contracted basis. The course for Affordable Managers is 14 weeks and for Residential Managers it is 12 weeks long. Each class consists of online webinars, one-on-one supplemental training in specific topics, individual projects, and a final examination. The managers who complete these training courses have worked long and hard to accomplish their goals and deserve recognition for taking the initiative and making the extra effort. Good Job Everyone! • On May 6, 2010 the final class for AFF101-1001-A was held. This course is for HUD Section 8, Rural Development and Tax Credit property site managers to become more proficient with their program rules and regulations, as well as daily operations of our Yardi Systems software program. • Honor Graduate: Pati Hayes, Manager, Casa del Este in Marysville, CA • Anita Dos Santos, Manager, Casa Pacifica in Pacifica, CA • Ezra Teklemichael, Manager, Clark Terrace Mutual Homes in Las Vegas, NV • Michelle Calzada, Manager, Palmdale Park Apartments in Palmdale, CA • Nery Juarez, Manager, Coachella Valley Apartments in Coachella, CA • Yvette Sical, Assistant Manager, Clark Terrace Mutual Homes in Las Vegas, NV • On May 11, 2010 the final class for RES101-1001 was held. This course is for Market Conventional property site managers to become more proficient with current market conditions, leasing/traffic techniques as well as daily operations of our Yardi Systems software program.	• Honor Graduate: Pepper Kemp, Manager, Carson Catalina Apartments in Carson City, NV • Hugo Medina, Manager, Santa Clara Terrace Apartments in Roseville, CA • Robyn Whipple, Manager, Vacaville Park Apartments in Vacaville, CA • On May 17, 2010 the final class for AFF101-1001-B was held. This course is for HUD Section 8, site managers to become more proficient with their program rules and regulations, as well as daily operations of the Yardi Systems software program. This particular class consisted of site managers and staff from Sterling Asset Management Company who requested training from EBMC on a contract basis. To date we have trained their entire number of site managers in both Tax Credit and HUD Section 8 topics, as well as management staff involved in property operations. • Honor Graduate: Michael Turk, Manager, New Dimensions • Irene Vega, Manager, Washington Square • Lydia Kaser, Yardi Specialist • Ashley Nady, Compliance Director
April 21, 2010 - EBMC Celebrates Administrative Professional's Day In recognition of Administrative Professional's Day, EBMC's administrative professionals, better known as BAAD (Bright - Astonishing - Administrative - Dames) were recognized by EBMC staff for their amazing support, contributions and exceptional service. From Left to right EBMC Headquarters Administrative Professionals included: Debbie Muniz, Karen Short, Eshana Clark, Jeanne Regnault, Corinne Heald and Gabrielle Harris. Macaella Dell Stuckey was absent from the photo as she was on a well deserved vacation and Stephanie Box..well let's just say she was a little to shy for the camera. All enjoyed flowers and luscious chocolate cake. Over the past 40 years, legendary service provided by exceptional people has been our motto. We believe that our Administrative Assistants exude professionalism in everything they do providing our clients with superior service.
Eugene Burger appointed as Receiver - Las Vegas, Nevada Eugene Burger has been appointed as a Receiver for several residential and commercial properties located in Las Vegas, Nevada. Over the past 40 + years of Eugene Burger's career he has served as a court appointed Receiver on numerous occasions. Commercial real estate owners throughout the U.S. are feeling the brunt of the lack of credit availability, in ability to refinance due to a decline in property value, squeeze by tenant defaults and vacancies, and ongoing pressures by tenant's to reduce rents. All of this is what you might call, a perfect storm. Unfortunately, for some bankruptcy is inevitable. In these extreme cases, a court appointed Receiver maybe engaged to help manage the business, collect rents preserve and protect the asset.
New Irvine District Manager Jay Kacirk, CPM, Senior Vice President has been promoted to serve as EBMC's the new Irvine California District Manager.  The Irvine Office serves EBMC's southern California region.  EBMC's Irvine office primarily serves multi-family residential clients. Jay was uniquely qualified to serve as EBMC's Irvine Office District Manager and EBMC is honored to have Jay fulfill this role.
Employee earns the EBMC Plus Award Corinne Heald, CCAM is a recipient of EBMC's Plus Award.  The Plus Award was given to Corinne by Eugene J. Burger to express EBMC's appreciation for her dedication to EBMC.  The entire Rohnert Park Headquarters Office helped to celebrate the occasion. It was no surprise to the staff that Corinne had been selected.  Corinne's expresses day in and day out in her work; thoughtfulness, dedication, mentor, collaborator and supporter of EBMCs goals and objectives. Her support to the staff is felt and appreciated by all.  Corinne joined EBMC in 1998 as an administrative assistant and now servers as EBMC's Headquarters Office Manager.
New San Francisco District Manager Mary Jacobs - Has joined EBMC and serves as the new San Francisco District Manager.  Mary brings with her a multitude of organization and financial analytical skills.  Mary is a experienced real estate commercial management and leasing professional.
ECHO Wine Country Resource Panel On Saturday,  March 13, 2010, EBMC along with fourteen industry vendors sponsored a Trade Show & Seminar for the Executive Council of Homeowners (EHCO).  There were nearly 100 persons in attendance. Eugene Burger Management Corporation's property Supervisor Maria Burch, CCAM, coordinated and chaired the event., Ms. Carra Clampitt, CCAM, EBMC's Senior VP gave a presentation on The One Hour Board Meeting, William Gillis - EBMC's Corporate Council, gave a presentation on Iron Fist or Kid Gloves.
Technology & Social Networking For some, they may never have heard of the term “social networking” and on the flip side there are those who simply can’t get enough of it. Over the past few years, email has been the foundation of owner, developer, investor, employer and community communications. This mundane form of communication is taking a back seat and social networking sites and technologies have taken off like a rocket. EBMC has taken notice of and several of the most mega successful social networking sites include Twitter, Face book, LinkedIn, MySpace and YouTube. We realize that before we know it, social networking will be integrated into everything we do. In addition to public sites, property portals are now in high demand. With this new “social networking” evolution, EBMC has focused marketing and customer service technologies over the past year on enhancing its customer service experience through the implementation of “EBMC Portals”. Some of EBMC Portal features include: • Residents and tenants can pay rent, assessments and other expenses regardless of office hours • The expense and hassle of residents mailing payments has been eliminated • By paying online, customers can eliminate cost and frustration of incurring late fees • Residents and tenants can review their personal payment histories • Multiple payment options available (Electronic Check, MasterCard, Discover, or VISA) • Residents and tenants can make a one-time payment or establish a recurring payment • Maintenance requests can be created and histories can be reviewed • Residents and tenants can access contact information for the community including mail, email, office location, telephone and fax numbers, office hours and much more • An optional Facebook link is available to our residents and tenants which identifies other community residents who also have Facebook links. Helping provide a sense of community • Driving directions are accessible so that family and friends can find the property easily • Walking directions from the property to community activities, schools, shopping and restaurants • Property documents, photographs, floor plans and other community information can be made available at the property owners or communities direction • Apartment and single family homeowners enjoy the ability to market unit availability EBMC is working to create portals for its entire apartment, association, commercial and single family portfolio at http://ebmcportals.net. If you would like to learn more about EBMC’s services please contact loriburger@ebmc.com.
EBMC's Novato operations move to 384 Bel Marin Keys EBMC’s Novato operations have outgrown the 1,100 square foot office spaceat 1701 Novato Boulevard, Suite 302, Novato, CA. On Monday, May 25, 2009, EBMC's Novato operations have relocated to 384 Bel Marin Keys Boulevard, Suite 210, Novato, California 94949. The new telephone number is 415-382-1514 and the new fax number is 415-382-1516. The new location is a spacious 2,500 square feet and has a private conference room. In October 2007, Trudy Morrison, CCAM®, District Manager, began operations at EBMC's Novato office and since that time the size of her portfolio and staff had exceeded the offices capacity. The new location at 384 Bel Marin Keys is a welcome change as the offices are very spacious with 2,500 square feet and comes with a private conference room. The new location provides easy access to the 101 corridor and increases EBMC's capability to service its Marin County client base.
TOP EBMC EXECUTIVE QUOTED IN MULTI-HOUSING NEWS: Tips for Protecting and Preparing Properties and Residents against Swine Flu Published: May 01, 2009 By Erika Schnitzer, Associate Editor Washington, D.C.—With the World Health Organization raising the worldwide pandemic alert of swine flu to Phase 5 , apartment owners and operators need to be aware of the risks of the virus and take certain precautions toward protecting residents and employees. Experts say that with the growing number of swine flu cases growing, communication is especially crucial. “Even if you have done nothing else, the most important thing is to communicate with staff and residents and provide accurate and clear information, even if that’s pointing them in the direction of resources,” says Eileen Lee, vice president of environment and energy at NMHC. The Institute of Real Estate Management (IREM) has issued “Preparing for Pandemic Flu: A Real Estate Manager’s Guide to Protecting People, Property and Assets” to address the likely effects of such a global crisis on the real estate industry, as well as to educate the industry on strategies to manage pandemic-related risks and minimize their impact. Awareness is particularly critical, says Lori Burger, CPM, IREM senior vice president and senior vice president of Eugene Burger Management Corp., which manages multifamily communities throughout Nevada and Calif. Burger tells MHN that she is currently monitoring the CDC (Center for Disease Control)’s Website to keep employees aware of updates. “I’ve heard people say we are taking this too far. I don’t believe it—I think that the difference is that we are so fortunate to have the global network of social networking that advises us of how fast it is spreading,” Burger asserts. “You can stick your head in the sand, and before you know it you can have a situation in your office or community.” Kaplan Management, which owns and operates multifamily communities throughout the South, including Texas and Fla., has notified its residents and employees about the situation. “We've urged our employees to stay home if they or their family members are feeling ill, and we've communicated to our residents that they need to use caution in public and be mindful of others around them,” says Matt Summers, president of Kaplan Management. “ Burger also suggests networking with other property managers in your neighborhood, even if they are your competitor, so that if a situation does arise in your community, you can transfer phones to another property without losing business. “You have to be good neighbors,” she says. The IREM publication addresses such topics as the possibility of a pandemic, how seasonal flu differs from pandemic flu, creating hygiene protocols, stockpiling protective equipment, and establishing quarantine procedures, updating HR policies, travel rules and telecommuting guidelines, enhancing communications with employees, clients and client customers and creating lease policies that address business interruptions and contractual defaults. “The first step in situations such as this is for everyone to be more aware of protective hygiene,” says Peter Lehr, director of management at Kaled Management Corp, which owns and manages apartment communities throughout Manhattan, Brooklyn and Queens. “With that in mind, Kaled has instructed its employees to twice daily spray a disinfection on all common area door handles and knobs and to spray Lysol into the elevator cabs.” In addition, NMHC has brought its Pandemic Flu Resource Center to the front page of its site to remind apartment companies of the importance of having an emergency preparedness plan to deal with pandemic flu situations, as well as other emergencies. “In this moment in time, the situation is changing extremely quickly, far faster than even the CDC envisioned. NMHC continues to be involved in the Department of Homeland Security’s (DHS) critical infrastructure group so we are on periodic conference calls with CDC and DHS to discuss these ideas, and we have launched a listserv for NMHC members so they can share experiences, ask questions and get feedback from their peers,” says Lee. In addition, Kaled Management Corp. has encouraged employees to “use rubber gloves while handling the trash and to thoroughly wash their hands at the conclusion of that task. We have also informed them to wear rubber gloves and mask while working in apartments if they think that it is called for. Obviously, they should thoroughly wash their hands when they exit an apartment,” says Lehr. Because the virus is being dealt with at the state and local levels, Lee notes, “you need to follow what’s going on at the local community level so you know what to be telling your residents.” She adds, “It’s really important to have a plan in place because we see time and time again whether it’s a weather disaster or a fire, disaster planning is as crucial as the resolution." The following are some steps to take at your apartment communities: 1. Communicate with your residents, providing them with resources if they have questions and concerns. 2. Thoroughly clean common areas, and disinfect them more regularly then usual. Consider temporarily closing some common areas if anyone in the community has symptoms. 3. Install hand sanitizers in common areas such as elevator lobbies, fitness centers and laundry rooms. 4. Ensure you have all residents’ and employees’ contact information. 5. Set up a centralized phone number or social networking group where residents and employees can get the most up-to-date information on their community. 6. Consider temporarily closing the on-site office and direct calls to another location. 7. Determine the best way to work with your local health authority if you have a gravely ill person on your property. Make sure residents let you know if they need medical assistance; facilitate their getting in touch with authorities if they are unable to do it themselves.
EBMC Expands its Southern California Management Operations On April 1, 2009, EBMC acquired the assets of Accord Condominium Management Company in Poway, CA.  For 25 years, Accord Condominium Management Company has been providing Association Management services to the San Diego Area. Barbara Orvik, owner of Accord, along with her management staff have joined the EBMC management team. Barbara will serve as EBMC’s new District Manager of the new San Diego Office. Accord, now EBMC, will continue to operate at the same location of 13206 Carriage Road, Suite 101, Poway, CA 92064. Accord Management Company portfolio consisted of 24 Community Interest Developments in San Diego County.  EBMC proudly announces new clients joining EBMC on April 1, 2009: California Village Property Owners Association  78 units   PUD Coromandel Park Association   28 units  Condo Country View Homeowners Association    240 units   Condo Cuyamaca Forest Ranch Homeowners Assoc   40 units  PUD Eldorado Ridge Homeowners Association    104 units  PUD Eucalyptus Ridge Homeowners Association  60 units  Condo Galeria-Encinitas Homeowners Association  78 units  PUD Greenbrier Community Association Association 107 units    PUD Mission Bay View Community Owners Assoc 73 units  PUD North Rim Homeowners Association 296 units Condo Park Mesa Homeowners Association   152 units Condo Park Place Estates Homeowners Association  144 units Condo Point Carmel Community Association 85 units   PUD Poway Park Meadows Homeowners Association  38 units Condo San Tropico Property Owners Association   140 units Condo Serenata Homeowners Association  26 units PUD SP II Homeowners Association 55 units Condo Stonegate Property Owners Association      57 units PUD Stoneridge Country Club Owners Association  43 units   Condo Scripps Legacy Huntington Homeowners Assoc 154 units PUD The Villa Colina Homeowners Association     120 units   Condo Timberlane Property Owners Association 150 units Condo Villarrica Condominium Association    70 units  Condo Windjammer Condominium Association      100 units Condo	In addition to the management services provided by Barbara and her two association supervisors, Karen Oyanguren, CCAM®, PCAM® and Irene Ryan, the remaining accounting and administrative duties are carried out by: Connie Clark Dawn Hodgkiss Laura Ingram Heather Nunn Zoe Sarvis Michelle Wenrich
EBMC staff presenters included - Karen Brigg, BJ Brown, Sherry Brown, Eugene Burger, Lori Burger, Stephen Burger, Carra Clampitt, Iris Cochlan, Bob Freitas, William Gillis, Bob Hanael, Marsha Jones, Jay Kacirk, Louise Johnson, William Miller, Kelly McKenzie, Josephina Fregoso de Ramirez, Penny Tourangeau and Steven Van ZIle. EBMC Holds Property Manager Workshop – Sparks, NV On March 18-21, 2009, Eugene Burger Management Corporation (EBMC) held an EBMC Property Manager Workshop at the John Ascuaga’s Nugget, Sparks, Nevada. Seventy-seven (77) Property Managers and corporate executives attended the event. The session began on with a historical PowerPoint slide presentation facilitated by Eugene J. Burger, Founder & CEO which lead the group through a fascinating journey over the course of EBMC’s 40 year history. Concurrent educational sessions were held throughout the workshop which included; Customer Service, HUD Regulations, HOA insurance & Disclosures, Tenant Relations, CAM Reconciliations, Yardi Training, Fair Housing, Association Management’s Best Practices, Apartment Marketing, Corporate Marketing, Working with Difficult People, Financial Reports for Investment Properties, Human Resources & Payroll, Commercial Leasing, Preparing for an MOR & REAC, Preventive Maintenance, Lease Abstracts, Association Accounting, Time Management, Problem Solving, Client Management and Dressing for Success.	Other presenters included - Silver State Fair Housing, John Ascuaga’s Nugget, Michael Miller Insurance Company and Macy’s Department Store.
EBMC’S SAN MATEO DISTRICT OFFICE MOVES TO SAN JOSE Eugene Burger Management Corporation (EBMC), successfully managing residential properties in the San Francisco Peninsula and surrounding markets since 1968 has recently moved its San Mateo operations to downtown San Jose — just blocks from impressive the HP Pavilion, and two miles from San Jose International Airport. The San Jose District Office is better situated geographically to serve its current and future clients from a more centralized base of operations. Bill Johnston, CPM ®, CCIM® serves as District Manager of EBMC’s San Jose operations.
EBMC’S CARLSBAD DISTRICT OFFICE MOVES TO NEW LOCATION Eugene Burger Management Corporation, successfully managing residential properties in this market since 1998, has recently moved their Carlsbad office just a few miles away to 1935 Camino Vida Roble, Suite 200 in Carlsbad, near the Carlsbad airport. The new, larger offices provide more convenience for clients, located less than a mile from the 5 and 78 freeways, the opportunity to serve customers with state-of-the-art communications technology, easier to find offices, ample free parking, and helps us exceed expectations. One feature of the new office is a large conference room enabling us to host client meetings for up to 16 attendees.  Our goal with moving is to have visitors feel even more welcome, get an immediate sense of who we are, and what value we place on successful Property Management.  Eugene Burger Management Carlsbad office will continue to successfully manage properties in California and Oregon.  We are also adding the management of the Village Park Trails Association to our portfolio this month.
EBMC’S SANTA ANA DISTRICT OFFICE MOVES TO IRVINE Eugene Burger Management Corporation, successfully managing properties of all types in this market since 1968, is moving their Santa Ana office just a few miles away to 6 Venture, Suite 210, in Irvine, near the Irvine Spectrum. The new, larger offices provide more convenience for clients, located less than a mile from the 5 and 405 freeways, the opportunity to serve customers with state-of-the-art communications technology, easier to find offices, ample free parking, and helps us exceed expectations. Our goal with moving is to have visitors feel even more welcome, get an immediate sense of who we are, and what value we place on successful Property Management. Eugene Burger Management Corporation’s Irvine office will continue to successfully manage properties in California, Arizona, and Colorado.  We are also adding the management of the Hunt Family Enterprises apartment building at 377 West Wilson in Costa Mesa to our portfolio this month. Other major companies located near our new offices are Taco Bell, Fluor, FDIC, and UBS, who all relocated or expanded in Irvine Spectrum this year.
EBMC Shares Best Business Practices with the 2008 Japan Property Management Study Group – July 22, 2008 This is the fifth year that EBMC has had the distinct pleasure of sharing business practices with Japanese property management professionals. Over the years property management firms from all over Japan have contacted EBMC to request the opportunity to discuss best-business practices with our staff. This year we had the privilege of meeting with the 2008 Japan Property Management Study Group which included: Masataka Mori - Kinsan Shoji Company, Ltd. Satoshi Saegusa - Sankei Building Maintenance Company, Ltd. Hirotaka Murakami -Tokyo Biso Kogyo Corporation Tetsuya Murakami - Nikoh Sangyo Company, Ltd Atsushi Itasaka - First Facilities Company, Ltd. Soei Uchida - First Facilities Company, Ltd. Takeshi Demura - Shohei Institute of Real Estate, Inc. Matastoshi Nezumiya - M’s International Company, Ltd. General topics of discussion included EBMC’s organizational structure, staffing, owner-investor relations, green building initiatives, property management operations and maintenance, Yardi implementation, technology, the Top 10 aspects of residential property management and due diligence to performed when acquiring real estate assets in the U.S.	The 2008 Japan Study Group was accompanied by an interpreter. Suzette Beck, Stephen and Lori Burger lead the discussions on behalf of EBMC. Our guests also visited other U.S. companies in Seattle, Washington and San Francisco, California.
Bill Miller, Executive Vice President, Lori Burger, Senior Vice President and Suzette Beck - EBMC's Northern California Residential Division Manager negotiated the agreement with Calera Investment Group's President, Jerry Binkley. Assisting in the negotiations for Calera Investment Group, LLC were Jonathan Snow, Director of Acquisitions and Frank Maiorana of the Silicon Valley Law Group.Calera Investment Group (CIG) is a multifamily investment company formed in 2007 by Jerry Binkley and Chaille James, its operating principals. The Santa Clara, California based enterprise acquires multifamily properties using a unique value-add investment strategy in target urban and suburban markets. Typical properties are small to mid-sized projects that are "B" and "C" quality.Through implementation of CIG's customized renovation plan, typical investments can achieve 30%+ NOI growth over a three year period and deliver third party investors a 15%-18% IRR. The principals have successfully implemented the program at 30 properties in California over the past 5 years. CIG expects to acquire $125 million of properties in selected West Coast markets during its first twelve months of operation, and thereafter expand into other markets where similar investment dynamics exist.
Meikai University and Osaka City University Study Tour Visits EBMC from Japan September 13, 2007, EBMC hosted the Meikai University and Osaka City University on a tour of selected cities in the United States. Representatives included Yasuhiko Nakajou - Dean of Student Affairs,Hiroko Saito - Professor of Estate Science of Meikai University, Satoko Toda - Graduate School of Human Life Science Osaka City University and others. EBMC Executives met with the Study Group to discuss U.S. Residential Markets including Apartment and Condominium Property Management Operations. This is the fourth Opportunity that EBMC has had to network with Japanese Property Management Organizations.
EBMC starts off the new year in Auburn, California. January 1, 2007, EBMC establishes its presence in historic Auburn, California. EBMC’s office is located at 11641 Blocker Drive in breathtakingly beautiful Creekside business development. Creekside is a brand new Class A premier business development which is leased and managed by Karen J. Brigg, Senior Vice President of EBMC. The business development boasts a state of the art and an incredibly gorgeous conference room that can seat 70 persons, two buildings and 44,000 feet of office space. EBMC has maintained a successful management presence in both Sacramento, California and in Reno, Nevada and when Karen Brigg presented the opportunity for EBMC to consider opening a management office in the Creekside business development, after reviewing the economic development of the Auburn area and what the developers had planned , EBMC knew it likely be another successful market opportunity and established its presence.
Japan Property Management Association (JPMA) Visits EBMC on U.S. Study Tour November 14, 2006, EBMC hosted the Japan Property Management Association (JPMA) at the EBMC Headquarters office in Rohnert Park, California. JPMA is a leading Property Management Organization in Japan. Makoto Honjo, was the JPMA 2006 Chairperson. Additionally, we had as our guest and very good friend, Mr. Noriaki (George) Shiomi, CPM®, IREM Japan’s 2006 President. The JPMA study group included fourteen (14) men and women. JPMA representatives met with EBMC Executives to discuss the U.S. Residential Market in Major US cities, Property Management Market and Property Management Operations, Resources, Asset Management, Planning and Reporting, Profit Margins & Methods of Securing Profit and Future Development and basic functions of the U.S. Property Management Firm.
Sacramento Business Acquisition EBMC recently acquired Cochlan Associates, a Sacramento-based property management firm, under the ownership and direction of Iris Cochlan. This portfolio consisted of 12 affordable housing properties. When Eugene Burger, Chairman & CEO, began to assess the growth potential of the Sacramento area, he contacted long-term business contemporary, Iris Cochlan. Together they realized the mutual benefits an acquisition could bring about. Ms. Cochlan agreed to the acquisition in March 2004 and joined EBMC's staff as Senior Vice President and Director of Subsidized Housing. All of the Cochlan Associates' employees were retained by EBMC, as well.
Santa Rosa Business Acquisition EBMC assumed ownership and management of Golden West Property Management's entire portfolio of Homeowner Associations, Single Family Homes and Apartment Buildings. This took place as of August 2003 and represented a 15 percent increase to EBMC's existing client base. This acquisition expands EBMC's presence in the locations of Lark- field, Napa, Novato, Rohnert Park, San Rafael, Sebastapol and Sonoma. Carra Clampitt, former owner of Golden West Property Management, joined EBMC as a District Manager. EBMC also retained the entire staff of Golden West Property Management.
Rohnert Park Building Acquisition Late last year, EBMC purchased the former Rohnert Park Public Library. The 10,500 square foot building is now undergoing an extensive renovation that is expected to cost in excess of $1 million dollars. According to Mr. Burger, the retrofit includes compliance with ADA (Americans With Disabilities Act) provisions, as well as earthquake reinforcement and installation of a fire sprinkler system. The greatest effort will involve expanding the heating and ventilation system currently in place. Purchasing a public-use building and renovating it for offices is something that EBMC has done before. Mr. Burger noted that the Greenbrae office was formerly a church that EBMC purchased 21 years ago and renovated to house the corporate headquarters. When the renovation of the library building is complete, the building will serve as EBMC's new corporate headquarters and will consolidate the existing Petaluma and Santa Rosa locations, as well as the administrative staff in Greenbrae. EBMC will continue to maintain a property management office in Greenbrae. Greg LeDoux Associates, a Cotati-based architectural firm, is responsible for the design and reconstruction of the new facility. The architect has retained the original library check-in desk. It will be converted to a U-shaped reception area. Clients and visitors to the new facility's main conference room will also be greeted by a dramatically designed glass facade that is somewhat reminiscent of the one that already exists in the Greenbrae office. Renovations are expected to be complete by the late Fall, at which time more than 40 employees will be working at the building, which is located at 6600 Hunter Drive.
New Sacramento Office With the acquisition of Cochlan Associates, a business decision was made to consolidate all of the Sacramento area corporate employees under one roof. A lease was signed for new space in the heart of the business district of Sacramento at 555 Capitol Mall. Eugene Burger Management Corporation now has nine offices in California and Nevada. The company employs more than 570 people, who work at managing a $1.8 billion portfolio of multi-family, commercial and conventional properties located in six states: Arizona, California, Colorado, Florida, Nevada and Texas.
EBMC Acquires San Francisco Management Portfolio Eugene Burger Management Corporation recently gained a stronger foothold in the San Francisco property management market when it acquired more than 30 accounts from Armco Management in July. Armco is a San Francisco-based real estate and property management firm with more than 20 years of industry experience in the Bay Area. The company's assets became available for acquisition as its owners were looking to retire, said Stephen Burger, President of EBMC. Armco had advertised availability of management accounts in an industry publication, Burger explained, and when EBMC saw the notification last March, "we contacted them and began an inquiry and due diligence process". A deal was inked in mid-June, and EBMC overtook management of some 35 homeowners association accounts starting on July 1. Prior to this acquisition, EBMC had been managing several accounts in San Francisco. It was a fast-track acquirement, Burger conceded, with EBMC taking over management responsibilities for as many as 800 units in a variety of locations around San Francisco, Pacifica and Daly City within 60 days of first inquiry. Several of the units are "live-work lofts," which represents a new management market niche for EBMC, Burger added. "Live-work lofts are very big in some areas of San Francisco and in Oakland." In addition to assuming its accounts, EBMC offered employment to all of Armco's non-owner employees, and many agreed to stay on. Since Armco also put their Mission Street office up for sale, a new office space for the group has been leased near Fisherman's Wharf at 505 Beach Street, Burger said. The group will move into the new facility in mid-September. Chet Fitzell, CPM® will serve as EBMC's newest District Manager in charge of the new office. "Chet has 20 years of residential management experience, with the past six years focused on homeowners associations," Burger said, adding that Fitzell also recently earned his Certified Property Manager (CPM®) designation. Other managers hired in the new office include Rob Ross, ARM, CACM, who has 10 years of property management experience in the Bay Area, and Karen Kabat, who has more than five years of experience in the Bay Area. Chet, Brian and Karen have been very actively meeting EBMC's new clients and learning about the properties. Armco owners and former employees have been a great help with the transition of responsibilities. An action item list was created for each property and each item is being addressed on a prioritized basis. Opening a new office and acquiring these accounts benefits EBMC not only by 'building up our book of business," but also by building that business in an area that has the higher than average management fees, as compared to other EBMC markets, Burger noted.
Property Manager Books Rohnert Park Library for Office Use The owner of one of the North Bay's largest property management companies has acquired the former Rohnert Park library. Eugene Burger, whose Greenbrae-based Eugene Burger Management Corp manages more than 8k units in Marin, Sonoma and Napa counties, bought the 10.5k building at 6600 Hunter Drive for $1.35 million. The new owner plans to spend several hundred thousand dollars to convert the structure to office use and bring it up to code. The company will use the property for consolidation of the Santa Rosa and Petaluma offices and administrative functions of the Greenbrae headquarters. The plan reflects recent growth stemming from the firm's 2000 acquisition of Petaluma-based Datatech Business Consultants and 2003 acquisition of Santa Rosa-based Golden West Property Management, The 65th largest property management company in the nation last year according to Commercial Property News, Eugene Burger has nine offices with 470 full-time employees in California and Nevada. With annual revenues of more than $10 million, it manages a $1.8 billion portfolio of multi-family and commercial property in six states, including Arizona, Colorado, Florida and Texas as well as California and Nevada. Matt Brown of Meridian Commercial represented Burger in the purchase, while Tom Laugero and Emily McGranaghan of Keegan & Coppin/ONCOR International represented seller 2600 Napco LLC, which bought the building from the city in November.
Business Expansion in Santa Rosa In August 2003 EBMC assumed management Santa Rosa-based Golden West Property Management’s entire portfolio of homeowner associations and residential rental accounts. The portfolio consists of 46 homeowner associations and two commercial-owner associations totaling 2,670 owners and 49 residential properties ranging from individual single family homes to a 22 unit apartment building. The majority of the properties are located in Santa Rosa, but other cities include Rohnert Park, Sonoma, Napa, Sebastopol, Larkfield, Novato and San Rafael. The addition of the new accounts increased EBMC’s total portfolio in terms of clients by approximately 15%. The owner of Golden West Property Management, Ms. Carra Clampitt, accepted employment with EBMC in the capacity of District Manager and is very pleased with her decision to join EBMC. Ms. Clampitt has owned and operated Golden West for more than 15 years and recently decided that being a part of a larger company will provide greater stability and will allow her to focus on what she enjoys most about working with homeowner associations. All of Golden West’s other employees also joined EBMC. EBMC’s purchase included existing furniture and equipment as well as the lease for the management office located on West College Avenue in Santa Rosa. EBMC is pursuing plans for a merger of the new Santa Rosa office with the existing Petaluma office half way between those two offices in Rohnert Park, California. Vice President, Lori Burger is working closely with Carra Clampitt and the other Santa Rosa employees to assure that business services will meet and exceed the needs of the company’s new clients.
EBMC Receives Accredited Management Organization of the Year Award November 15, 2002, Jay Kacirk,Senior Vice President receives the "Accredited Management Organization of the Year Award" by the Institute of Real Estate Management. The award is presented annually to a San Diego area Accredited Management Organization that has demonstrated leadership, high ethical standards and made other significant contributions to the local property management community. Also pictured are San Diego Chapter members Lee Tweeten and Richard Shope.
EBMC Reno Opens Commercial Division EBMC’s Reno Office recently opened a Commercial Division, and it is headed up by Marsha Jones, CPM®, Kelly Siefert McKenzie, Property Manager, and Larry Finel, Maintenance Supervisor. The division is expected to enhance EBMC Reno Division's overall portfolio of quality properties. They are already off to a great start, Jones reported. Both Marsha and Kelly have more than 20 years of commercial real estate management experience, in all phases of commercial property management and leasing. Their experience encompasses office parks, retail shopping centers and industrial properties, construction/renovations, project start-up operations, timeshare resorts, homeowner associations and apartment complexes. They have also acted as court-appointed receivers. Their client base includes national tenants, lending institutions, investors, developers, receivers, trustees and asset managers. Larry is remarkably qualified with experience in all phases of maintenance and construction services, including janitorial, tenant and client relations, general contractors license, roofing, concrete work, masonry work, remodels and custom built homes. Larry's maintenance experience includes retail shopping centers, office complexes, industrial sites, apartment communities and homeowner associations. Carra Clampitt Educates audience about "Dealing with ineffecive Board Members" At the Annual Executive Council of Homeowners (ECHO) Trade Show & Educational Seminar held at the Rohnert Park Community Center in Rohnert Park, California, Ms. Carra Clampitt, was honored to be a guest speaker and addressed an audience of nearly one-hundred on the subject of “Dealing with Ineffective Board Members”. The audience was comprised primarily of community association board members and industry professionals from Marin and Sonoma Counties. The audience was interested in solutions to this familiar but often difficult and somewhat political topic. Ms. Clampitt shared some of the most frequent observations that she has witnessed over the years which included: • Board Members make decisions that personally benefit themselves. • The Board cannot come to consensus and when a decision cannot be reached, the Board begins to stagnate. • Board members duties are not carried out uniformly. • Individual board members dominate Board Meetings. The discussions then lead to some of the serious consequences of ineffective board members. Some of the most common consequences included: • Lack of upkeep of the property • Deferred maintenance and higher costs • Loss of property value • Snap decisions • Disgruntled homeowners • Endless board meetings Ms. Clampitt offered suggestions on how to best make positive inroads to dealing with ineffective board members. Suggestions included: • Carry your own weight. Board Members should accept the responsibility for the role they have agreed to take on and act as a fiduciary to the members and the community. • Have a clear and thoughtfully developed mission and vision, spending the lion’s share of the Board’s time on strategic thinking. • Be Prepared. Board members should review board meeting material and be prepared to discuss and render decisions. • Consider and schedule maintenance. Maintain the property in its best condition with proper budgeting and long range planning. • Recruit, orient and train. Train Board Members available through Echo and your managing agent. Such as EBMC’s Board Member Boot Camp. • Welcome change with open arms. Many questions were posed at the conclusion of the seminar regarding how to conduct board meetings, how to handle owners that violate the community's rules and regulations, and how best to become and more effective board. For more information on the topic contact carraclampitt@ebmc.com. Board Member Boot Camp Las Vegas, Nevada EBMC recognizes that one way to help ensure that its Boards of Directors’ are provided training opportunities throughout the year is to provide regularly scheduled training sessions that are available free of charge to the volunteers that serve on their associations Board of Directors. November 2007, EBMC along with the Burdman Law Group, held a training session at Buena Vista Clubhouse, 7646 Allano Way, Las Vegas, Nevada, for the Association Board of Directors and those aspiring to serve as board members.”Board Member Boot Camp” was the title of the training session and approximately 36 individuals attended. Six (6) representatives from EBMC attended the seminar, including Scott Burdman, of Burdman Law Group. EBMC presented topics that included: • Roles of Association Officers • Conducting and Documenting, Regular, Special, Executive and Committee Meetings • Mold, Soils and Construction Defect Claims • Parking and Towing • Budgets and Reserves • Transition from Developer Control (Bonus Boot Topic)