Client Testimonials
I have had the pleasure of working with Katherine Wolfe, District Manager for EBMC's Las Vegas office while serving on the board of my homeowners association. Kathy is very dedicated and knowledgeable in the community association management business. She is always up to date on the latest legislation and other changes to community associations and is passionate about managing communities. Kathy has been a great resource to the association and has provided us with the knowledge and information to make the best decisions possible.
—Timo Kuusela - Vice President; Board of Directors - Maryland Pebble at Silverado Homeowners Association
I think property management of a condo association is probably one of the most difficult jobs going - and my experience of Burger is that they take it all in stride, gather competitive bids, supervise on-site personnel, and get the job done - whether it is routine maintenance or emergency duty such as tree removal blocking roads in a storm. Our association reviewed other firms on a regular basis and kept coming back to EBMC for their professionalism and experience.
—Peter Holter - Past President, Board of Directors - The Headlands Homeowners Association
EBMC is superior to any management companies previous. When attending the Board meetings EBMC guides the meeting to keep the Board legally informed and at the same time works for the owners interest. These last few months in the Town Green Village Association have been filled with uncertainty as the developer has gone into bankruptcy and most of his commercial spaces are in the foreclosure process. The lender saw the need to hire a management company immediately to handle rents, leases and to bring some calm to the remaining tenants that leased from the developer. Thankfully, Eugene Burger Management Corporation was awarded the contract for most units. In a difficult time for the Village, being consistent is important. As a Broker myself I've received many phone calls from concerned merchants and property owners. It makes things a whole lot easier to refer them to Eugene Burger Management Corporation, who is on the pulse of the residential units, commercial leases and the situation with the foreclosed properties.
—Karen Alves, Broker - Nominating and Building Captain Committee Chair - Town Green Village Association
Mary Angelo is an absolute pleasure to work with. She is pleasant, reliable and conscientious in all aspects of her work. We have received many compliments on how Mary interacts positively with our homeowners and residents. She follows through on researching complaints and inquiries, and never fails to pass on need-to-know information. She is honest in her dealings with the Board, which goes a long way toward keeping a crisis from happening.
—Melinda Cabral - President, Board of Directors - Villa Los Alamos Homeowners Association
Maria Birch has been an excellent manager and has worked closely with our Board and the Association has benefited greatly from her work. She is to be commended for her professionalism and willingness to get matters done.
—Michael J. McCaffry - President, Board of Directors - Mountain Shadows Square Homeowners Association
I served for five years on the board of The Headlands HOA in Sausalito, a 139 unit property probably valued in total around $100 million. The Headlands HOA has been managed by EBMC since 1995, which is 15+ years as of this writing. If they had not been doing an acceptable job for those 15 years, that relationship would not have lasted. I should point out that based on the records and photos I saw, they did far better than the rotation of management companies from the previous 12 years. I think The Headlands looks very good today given the limited budget we've had to work with.
Sometimes EBMC really shines, but I can't say they were always perfect. To their credit, The Headlands put their contract up for review each year and they always won the business. When there were issues, and they were pointed out to EBMC, they always tried to improve, at least from my experience. The EBMC staff I dealt with were very considerate and professional.
Managing HOAs is no piece of cake. There are a lot of moving parts and homeowners can be quite difficult, largely treating the board and management company with complete apathy, or else very emotionally. It's not much fun serving on the board of an HOA. I don't think I'd do it again. My hats off to companies like EBMC who pursue this difficult type of property management business and to the board directors at HOAs who volunteer to serve their neighbors with zero compensation, other than the rare, "thank you."
-Hazlitt Krog - Past President, Board of Directors - The Headlands Homeowners Association
Karen Brigg, on behalf of Old Republic Title Holding Company, Inc. I want to thank you for your professionalism and attention to detail in completing 200 Auburn Folsom Road, Auburn, California. You are truly a professional and it was indeed a pleasure working with you. Old Republic looks forward to a long mutually beneficial landlord-tenant relationship.
-Thomas J. Gill - Senior Vice President and Counsel - Old Republic Title Holding Company, Inc.
I've served on our 9 member Board of Directors (184 unit association) for nearly 25 years (yes...really!) and EBMC has been our manager for quite a few years now. EBMC is my FOURTH and in my view the very best of the managers out there. Has every year been flawless? NO, of course not. We've had our "bumps in the road" including a couple of lackluster to bad performers assigned to the account. BUT...Lori and her senior managers have always risen to the challenge of fixing it, when my Board brought it to their attention. We're an active, hands-on Board and it is up to us to communicate clearly and with consistency, what we expect/want from the manager. In the overall big picture of things, this has worked quite well over the years with them. And, the depth and breadth of the company and their industry contacts continues to be a notable consideration in our view.
-Paul Wudski - Past President, Board of Directors - Shelter Ridge Homeowners Association
I am so happy with the staff of EBMC for their support and hard work in the transformation of this property. From the maintenance staff to the site managers and property supervisor, this has been a team effort that produced results exceeding my expectations.
-Don Lawrence, Co-General Partner, Longmont Investments, owner of Stonehedge Place Apartments in Longmont, Colorado
We retained Eugene Burger Management in July of 2009. We could not be happier. We have had no increase in dues and have almost doubled the monthly reserve deposit while completing more projects than ever before. Since hiring EBMC we have completely renovated several of our 9 buildings. This included dry rot repairs, repairing/replacing several entry ways and decks as well as painting them. We built a new redwood fence and pump house in the pool area and also replaced an old fence that separated our complex from our neighbors (over 700 ft long) with a new redwood one. Donna Fletcher is our property manager. It takes two to tango. You will still need a strong board that is willing to work with management as a team. That being said and without any reservation I highly recommend EBMC.
-Mark Jacobson, President, Board of Directors - Oak Pointe Homeowners Association